Workplace Training

Bizquette Workplace Etiquette Training offers businesses the opportunity to improve the level of professionalism and standard of etiquette for your workforce. Contact Bizquette for an ongoing training management proposal.

Bizquette International offers a wide range of modules addressing the various needs of your business/career. A full list of the courses offered can be accessed here. All courses listed in the library are available as face-to-face learning as well as via the Bizquette eLearning platform.
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Our packages can be modified for more successful outcomes. Read about our most popular training packages below:

Customer Service
This program covers 4 critical elements of delivering exceptional customer service.

Communication
The communication program is suitable to all industries and can greatly benefit the bottom line. Reducing staff turnover, delivering better results and improving customer satisfaction are just some of the benefits of rolling out this program.The program has 4 modules that include negotiation, managing conflict, delivering presentations and essential communication skills.

Sales
The sales program is designed to boost sales skills and potential for increased revenues. Better education means better understanding. Understanding the product is as critical as knowing how to sell it. This program addresses 3 modules. These are sales management, selling skills and if required, the territory planning module.

Call Centre Training
Working in a call centre is not as simple as answering phones or making calls. There is an art to creating successful and meaningful telephone interactions. This program will cover difficult customers, getting a yes, call control and debt management if required.

Retail
This program is designed to ensure success for retail organisations. The modules in this program are good for the front line staff planning to further their careers in the retail industry including business owners. In this program you will study retail selling skills, passionate retail professionals as well as planning and forecasting in sales.

Workplace Skills
The workplace skills program is best delivered across the year. This program contains the most sought after modules for success in the workplace. Staff with a keen interest in furthering their career and workplaces wanting more productive and harmonious environments will be perfect for this program. Topics include time management, administration skills, business etiquette, competitive success, problem solving, change management, negotiations, communication, presentations, angry customers, getting a yes and conflict resolution. This program is sure to revolutionise your workforce.

Leadership
This program has just 2 modules and they are designed to inspire, train and motivate leaders to do better. The lead and inspire module is paired perfectly with the sales management module for optimal results.

Bizquette also offers a on-boarding program for new recruits. Modules included in this course are:
– Undertake e-Learning
– Communication in the Workplace
– Working Effectively with Diversity
Enquire here.

All packages can be adjusted to maximise suitability to each business.